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Student Well-being and Safety

Ensuring the safety and well-being of students at Manor High School is our top priority and therefore we have policies and procedures which surround the issue of safeguarding young people.

We know that happy, healthy children will be more able and willing learners. We do all we can to ensure that our students have the support they need to be able to achieve and succeed.

Our site is well-secured and the students feel safe when the are moving around the school. Staff are always located around the school during break and lunch to ensure impeccable conduct at all times. Both before and after school our senior leaders and House Managers can be found on the gate, chatting to students and parents and helping manage the safety of students as they arrive or leave. To support safety at the beginning and end of the day, we politely request that no parents or carers bring cars onto the site between 8.00am and 4.00pm. 

Our House system allows us to be able to support students throughout their time at Manor High. Vertical tutoring is designed to enable the students to really get to know their tutor and for their tutor to really know them. In addition, students support each other in all manner of ways. 

Details of the policies relating to safety and well-being can be found here.


At Manor High School we firmly believe that all students benefit from outstanding school attendance. To this end, we will do all we can to ensure that our students achieve maximum possible attendance and that any problems that prevent full attendance are identified and acted upon promptly. In order for an attendance record to be deemed very good, it must be 96% or above.

We expect that all students will:

  • attend school regularly
  • attend school punctually
  • attend school appropriately prepared for the day

We expect that all parents/carers who have day to day responsibility for the children and young people will:

  • encourage regular school attendance and be aware of their legal responsibilities;
  • ensure that the child/children in their care arrive at school punctually, prepared for the school day;
  • contact the school before 8.40am on the morning of each day of the student's absence and send a letter, which will be kept on the student's file, on their return to school. The letter should explain the reason and date(s) of absence, giving the student's full name. Any unexplained absence is treated as unauthorised absence. We would ask that parents contact the school promptly whenever any problem occurs that may keep the child away from school.

We may ask for medical evidence to be provided for any period of absence that exceeds three days.


Manor High will not tolerate bullying of any kind as we believe that all members of the school community have the right to learn and work free from intimidation and fear. All bullying that the school is made aware of will be investigated thoroughly and action taken.

As with all bullying, we will not tolerate cyber-bullying and would encourage young people and their parents to report any such issues to the school, either to the Safeguarding Designate, the House Manager or form tutor.

The Anti-Bullying Alliance defines bullying as:
the repetitive, intentional hurting of one person by another(s), where the relationship involves an imbalance of power. Bullying can be carried out physically, verbally, emotionally or through cyberspace.

Bullying is when someone or a group of people make you feel sad or afraid, over and over again. It is defined as: Several Times On Purpose

It can be:

  • Physical : Pushing, kicking, hitting or any use of violence
  • Verbal : Name-calling, sarcasm, spreading rumours, threatening, teasing about someone’s race/gender/size/performance/looks/background etc
  • Emotional : Excluding, tormenting, being unfriendly, looks, silence, staring etc
  • On social media or by mobile phone
  • A ‘hate’ incident – meaning you or someone else is being targeted because you or they are seen as being different. This might be because of disability, gender, race, religion/belief or sexual orientation.

You have the right to be treated with dignity and respect and to live without fear. So you must tell someone.

Who could you tell?

  • Your parents
  • An adult you trust
  • A friend
  • Your form tutor
  • A House Manager
  • Contacting Childline on 0800 1111

Remember: you must tell someone. As long as you tell someone they will make sure the school knows, and we can help.


At Manor High, we believe that the use of technology is highly beneficial to the education of young people. As well as technology, such as the Internet, being used in a positive way for educational outcomes, we also acknowledge that there are many risks in using these. Our philosophy is to educate young people to make the right choices when using the Internet and to teach them how to be safe when using online technologies.

As with all bullying, we will not tolerate cyber-bullying and would encourage young people and their parents to report any such issues to the school, either to the Safeguarding Designate, the House Manager or form tutor. In addition, if there are any concerns in relation to any content which is on the Internet or any persons who may be contacting young people, there is an option to report this online through CEOP.


Safeguarding means that we aim to ensure the well-being of students both emotionally and physically, and will take steps in order to ensure that young people are not at risk, either from themselves or from others.

The steps that the school might take are:

  • meeting with the young person to explore the issue
  • meeting with the parent/s or Guardian to explore the issue
  • liaising and meeting with other agencies or professionals who are involved with the young person or family (for example, CAMHS, Leicestershire supporting families, school nurse)
  • making a referral to Social Services and liaising with them

Social Services are first and foremost a preventative agency – they seek to support families to get back on track and make change happen in their lives to ensure that young people are kept safe. It is with this in mind that the school might refer to Social Services: to seek support for the family and young person. Unless the risk is presented by the parents or guardians, the school will either consult with them about the referral or inform them that a referral is taking place.

For further information, please view our Safeguarding policies.


The Prevent strategy is 1 of the 4 elements of CONTEST, the Government’s counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism. Prevent is part of the safeguarding work that Manor High undertakes. All staff have completed a Workshop to Raise Awareness of Prevent (WRAP). There is also a section within the safeguarding policy which addresses the concept of anti-radicalisation. More information can be found on the Lets Talk About It website.

What to do if you feel that a young person is at risk:

If you are a student at the school:

  • Tell a member of staff about it if you’re in school;
  • Tell your parents or guardian about it if you’re at home;
  • Call Childline (0800 1111), The Samaritans (08457 909090) or other relevant organisation

If you are a parent:

  • You can contact the Safeguarding designated Lead at the school – Deputy Head Vanessa Mehta
  • An alternative point of contact is the House Manger

School Nurse

The School Nurse can offer confidential advice and support with behaviour management, emotional health and well-being, healthy lifestyle, smoking cessation advice, continence issues and any ongoing health conditions.

There are a number of ways to get in contact with the School Nurse Service.

  • For parent/carers please contact the base 0116 2883707.
  • Young people can self-refer via their House Manager, or 
  • The School Nurse Service provide a text messaging service, ChatHealth, to which anybody can access to ask advice or support. Just text: 07520 615387

Leicestershire Partnership Trust has designed two websites that cover a variety of topics, so please have a look.  (5-11 years)  (11-16 years)

Look out for the School Nurse Team around the School during the academic year as the service have some exciting things planned and feel free to come over to talk us. You can also join webchats to talk with real health experts and other young people about the issues that matter to you.

Health and Well-being

A fully qualified School Nurse is available throughout the academic year. In conjunction with the pastoral team and academic staff, the nurse in closely involved in offering personalised care. The nurse also offers initial counselling and can advise and signpost students and parents to services that will provide specialist support.

The School in conjunction with the Leicester, Leicestershire and Rutland Primary Care Trusts provides a vaccination programme in line with government guidelines.

We also have a school counsellor who offers support to students dealing with emotional health and well-being issues. Appointments are made on a referral basis via school nurse or a House Manager. 

All meetings are confidential unless a referral is required to an outside agency. Parents would always be informed if this deemed necessary.

Your Health and Well-being

On the links below you can find information about various areas of that you need to work on to keep healthy:

Healthy Eating

Eating a healthy, balanced diet is an important part of maintaining good health, and can help you feel your best. It can be simple, too. Just follow these eight tips to get started.

The two keys to a healthy diet are:

  • Eat the right number of calories for how active you are, so that you balance the energy you consume with the energy you use.
  • If you eat or drink too much, you’ll put on weight. If you eat too little you’ll lose weight. The average man needs around 2,500 calories a day. The average woman needs 2,000 calories. Most adults are eating more calories than they need, and should eat fewer calories.  For teenagers (11-14 yrs) it is slightly lower, with boys needing 2,220 and girls 1,845 calories per day.
  • Eat a wide range of foods to ensure that you’re getting a balanced diet and that your body is receiving all the nutrients it needs.

Try to follow these eight simple guidelines:

  • Base your meals on starchy foods
  • Eat lots of fruit and veg
  • Eat more fish
  • Cut down on saturated fat and sugar
  • Eat less salt
  • Get active and be a healthy weight
  • Don’t get thirsty
  • Don’t skip breakfast

More information is available at the NHS Live Well Hub


Everyone can benefit from regular exercise. people who are active will:

  • have stronger muscles and bones
  • have a leaner body because exercise helps control body fat
  • be less likely to become overweight
  • decrease the risk of developing type 2 diabetes
  • possibly lower blood pressure and blood cholesterol levels
  • have a better outlook on life

Besides enjoying the health benefits of regular exercise, teenagers who are physically fit sleep better and are better able to handle physical and emotional challenges — from running to catch a bus to studying for a test.

Finding an activity they are interested in can be tough, but there are a whole range of activity experiences available, just find one that suits. Look at the local leisure centre or community centre at what courses and activities they offer. Even going out on a bike ride or for a walk in the evenings can help!

Sleep Well

Most teens need about 8½ to more than 9 hours of sleep each night. The right amount of sleep is essential for anyone who wants to do well on a test or play sports without tripping over their feet. Unfortunately, though, many teens don’t get enough sleep.

Until recently, teens were often given a bad rap for staying up late, oversleeping for school, and falling asleep in class. But recent studies show that adolescent sleep patterns actually differ from those of adults or kids.

These studies show that during the teen years, the body’s circadian rhythm (sort of like an internal biological clock) is temporarily reset, telling a person to fall asleep later and wake up later. This change in the circadian rhythm seems to be due to the fact that the brain hormone melatonin is produced later at night for teens than it is for kids and adults. This can make it harder for teens to fall asleep early.

These changes in the body’s circadian rhythm coincide with a time when we’re busier than ever. For most teens, the pressure to do well in school is more intense than when they were kids, and it’s harder to get by without studying hard. And teens also have other time demands — everything from sports and other extracurricular activities to fitting in a part-time job to save money for college.

Early start times in some schools may also play a role in this sleep deficit. Teens who fall asleep after midnight may still have to get up early for school, meaning that they may only squeeze in 6 or 7 hours of sleep a night. A couple hours of missed sleep a night may not seem like a big deal, but can create a noticeable sleep deficit over time.

How do I know if I’m getting enough?  

You are not if you experience any of the following:

  • difficulty waking up in the morning
  • inability to concentrate
  • falling asleep during classes
  • feelings of moodiness and even depression

It is essential that students are prepared for a day of learning. Their minds need to be fully focussed and awake.

Here are some things that may help you to sleep better:

  • Set a regular bedtime.
  • Exercise regularly.
  • Avoid stimulants. (Coffee, fizzy drinks, energy drinks)
  • Relax your mind. Unwind by keeping the lights low.
  • Don’t nap too much.
  • Avoid all-nighters.
  • Create the right sleeping environment.
  • Wake up with bright light.

NHS – Junk Sleep

Signs of Stress

Possible warning signs of stress include:

  • Physical signs of harm that are repeated or appear non-accidental
  • Changes in eating or sleeping habits
  • Increased isolation from friends or family, becoming socially withdrawn
  • Changes in activity and mood
  • Lowering of academic achievement
  • Talking or joking about self-harm or suicide
  • Abusing drugs or alcohol
  • Expressing feelings of failure, uselessness or loss of hope
  • Changes in clothing – e.g. long sleeves in warm weather
  • Secretive behaviour
  • Skipping PE or getting changed secretively
  • Lateness to or absence from school
  • Repeated physical pain or nausea with no evident cause
  • An increase in lateness or absenteeism

How parents can help their son/daughter if they show signs of poor emotional or mental well-being

  • Listen and try to be understanding
  • Show them affection
  • Encourage social interaction with friends and family
  • Provide a peaceful and loving environment
  • Do activities together
  • Let them know they can talk to you anytime about anything
  • Don’t be afraid to seek advice from mental health professionals

Health Concerns

 If you have concerns about your health, there are people you can go to for advice. Remember, by ‘Health’ we mean your body and your mind. You may be physically well but anxious, or unhappy. So, where can you get help or support?

Health Matters

Please see below links to useful websites related to smoking, drugs and alcohol:

Conditions in School

Infections in School

Health Protection Agency
NHS Direct

Well-Being Award for Schools

"Well-being is at the heart of Manor High School"

Well-being Award for Schools

We are delighted to announce that in May Manor High School achieved the National Well-being Award for Schools by showing commitment to promoting emotional well-being and positive mental health.

The National Well-being Award for Schools has been developed by Optimus Education Ltd in partnership with the National Children's Bureau to recognise schools that embed a culture which values the happiness and emotional welfare of all its students and staff.

Achieving this award required the involvement of all members of the school community: staff, governors, parents, students, the community, and external partner organisations.

Some of Manor High’s strengths identified in the awarding of the National Well-being Award are:

  • Well-being is an integral part of the existing core values which are based on caring, character development, and positive mental health, including protecting and promoting the well-being of all.
  • An effective leadership and management team have involved the staff across the school, resulting in a whole school community which has ownership of the award.
  • Governors are actively involved and passionate about promoting emotional well-being and mental health.
  • Character development is delivered via a tutoring programme called LORIC  which is a vital part of building resilience.
  • Pupils have been given opportunities to contribute towards the strategy via the Mental Health Ambassadors, School Council, assemblies and involvement in organising and celebrating Mental Health Awareness weeks.
  • The pupils have access to a wide range of extra-curricular activities which have a positive impact on their well-being and mental health.
  • The shared values of the staff team are clearly evident. There are opportunities provided for staff to socialise together through various events throughout the year.
  • Pupils’ are provided with opportunities to talk about how they are feeling. They also feel confident that there is always an adult to speak to. As they all articulated, “All of our teachers know their pupils very well and will notice if there was something wrong with you”.
  • Extensive training on well-being and mental health has been provided to the Pastoral Team.
  • Parents feel that staff are very approachable, and the school is very welcoming. As a result, they feel secure and supported by the school. As they stated, “Staff really go out of their way to make you feel supported and they understand the challenges we have as parents”.
  • The families’ well-being and mental health is further supported via participation in a range of activities such as ‘Curry chaat’, Community Cuppa, Well-being Day and coffee mornings.
  • Keep a look out for regular updates on our well-being journey and information on how you can get involved.

Mental Health Helplines and Support

  • Samaritians:  Support for those experiencing suicidal thoughts.
  • Young Minds: Young person version of Mind, mental health charity.
  • Shout: Free text service for anyone in crisis.
  • The Mix: All round support and advice for MH and related topics.
  • Kooth: Free, safe and anonymous support.
  • Self Harm UK: Dedicated to self-harm recovery, insight and support.
  • Headspace App: Meditation App
  • Calm Harm App: Help and ideas around self harm urges and struggles.
  • Harmless:  Supporting those who do or are at risk of self-harm and suicide
  • Woebot App: Anonymous check in to help you reflect on how you’re feeling.
  • Clear Fear App: Help and ideas around anxiety.
  • Samaritans Self Help App: Track your mood and find practical tips and techniques to look after your emotional health

If you’re struggling with your mental health we would recommend talking to your GP as that is often the gateway to further support such as medication and counselling.